State Farm® Insurance Agent Allison Hornback
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Koors
March 24, 2026
5
out of
5
rating by Andrew Koors
"Mason was extremely helpful and answered all of my questions. Would recommend to anyone."
We responded:
"Andrew, it is a pleasure to hear what a wonderful experience you have had with Mason! We are happy to be your local insurance agent here in Northern KY and look forward to taking care of you! - Allison"
Jacob Beal
March 23, 2026
5
out of
5
rating by Jacob Beal
"Very helpful and responsive"
We responded:
"Wow, thank you for the 5-star review, Jacob! We deeply appreciate your review! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Jeri Stone
March 19, 2026
5
out of
5
rating by Jeri Stone
"I want to thank Mason from State Farm for setting me up with insurance at a great price. He was great explaining the policy's to me."
We responded:
"Thank you so much Jeri! We strive to provide the efficient, valuable service and I am happy to hear that Mason was able to do that for you and help you with your auto insurance and renters insurance needs here in Erlanger. If you ever need anything else please feel free to reach out! - Allison "
Tina “Sweet T” Sechrest
March 18, 2026
5
out of
5
rating by Tina “Sweet T” Sechrest
"Mason was very knowledgeable and polite. He was able to help me get a great rate for car insurance."
We responded:
"Thank you for the amazing review, Tina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. So glad to hear Mason was able to help you with your auto insurance and renters insurance needs. We are right down the road from you here in Erlanger so please stop by, call, or text us if you need anything in the future!"
alan beiting
March 18, 2026
5
out of
5
rating by alan beiting
"Ann was very helpful and easy to work with. She responded to all of my questions and made the updates needed to my policy. I couldn't have asked for better service. Thank you!"
We responded:
"Alan, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
Jason Fuller
March 16, 2026
5
out of
5
rating by Jason Fuller
"Ann was such a wonderful help. My wife and I needed help and she exceeded all of our expectations and took care of us. Im going to anyone else. Thank you very much Ann."
We responded:
"Jason, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Allison Hornback’s Team, particularly Ann! We may be biased, but we agree she is a wonderful asset to your team and customers!"
William Heltemes
March 12, 2026
5
out of
5
rating by William Heltemes
"Allison is a great asset for State Farm. Easy to deal with, knows State Farm insurance very well. One of her employees, Mason, is an asset to both Allison & State Farm. He helped me out with some insurance info over the phone. He answered all my questions. Because of the previous statement I added another insurance program to State Farm portfolio. Thanks Mason & Allison."
We responded:
"Thank you for the amazing review, William! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We apprecaite your loyalty over the years and look forward to taking care of you for years to come!"
John Coppage
March 10, 2026
5
out of
5
rating by John Coppage
"Allison and her team set me up quickly and saved me a lot of money, definitely recommend."
We responded:
"Hey John, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Let us know what we need to do to earn your continued loyalty. It is a pleasure to serve you!"
Brian Louis Chalfant
February 24, 2026
5
out of
5
rating by Brian Louis Chalfant
"Mason at State farm with Allison handled me so well not only got me the better pricing got us more coverage and he and I enjoyed working together it took 10 minutes to switch from my other insurance. I normally shop around but Mason impressed me so much we closed the deal today thank you and God bless you Mason"
We responded:
"Brian, thank you for the kind words! We appreciate your business over the years and your trust in our agency here in Erlanger. So glad Mason was able to provide quick service and great rates! "
Kirsten Conger
February 24, 2026
5
out of
5
rating by Kirsten Conger
"I just got signed up with Mason for full coverage car insurance. He made sure to tell me all my options and get the coverage that made the most sense for me. I'm totally excited to have Allison as my new agent and its all thanks to Mason & the amazing affordability available through State Farm."
We responded:
"Thank you for your kind review of State Farm Agent Allison Hornback’s Team. We appreciate it!Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Braxton Setters
February 18, 2026
5
out of
5
rating by Braxton Setters
"Spoke with a agent, “Mason” Did absolutely amazing. I had my auto insurance done and finalized in less 10 minutes. I highly recommend these guys! great rates, and professionalism! Any question or concerns he’d have you covered for sure again thank you Mason!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Mason here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
John Morrison
February 11, 2026
5
out of
5
rating by John Morrison
"Policy review. Allison did a super job of policy review and advice. Would highly recommend her services fir State Farm."
We responded:
"Thank you John and Irene! It was lovely catching up with you. We appreciate the 5 star review! "
Andrew Collins
February 9, 2026
5
out of
5
rating by Andrew Collins
"Allison and her team are extremely personable, responsive, and reliable. I highly recommend their State Farm office!"
We responded:
"Thank you Andrew! It was wonderful meeting with you and Lauren for your bi-annual policy review. We appreciate you choosing our agency here in Erlanger and look forward to continuing to serve you in the future. "
Stephanie Stanton
February 8, 2026
5
out of
5
rating by Stephanie Stanton
"Was such a fast and easy experience! I felt like I got the best discounted rate for an auto + renters bundle and couldn’t be happier. Mason and Allison are the best!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Erlanger to know that you had such a wonderful experience with our team. We look forward to taking care of you!"
Jason Sheffield
February 3, 2026
5
out of
5
rating by Jason Sheffield
"Mason was very polite and helpful in getting me the coverage I needed. Getting everything set up was quick and easy."
We responded:
"Thank you Jason! So glad we were able to help you with your auto and renters insurance. Thank you for choosing our agency!"
Greg Gambrel
February 2, 2026
5
out of
5
rating by Greg Gambrel
"Met Allison and her entire staff today. When we stopped in to shop insurance. They took care of us, increasing our coverage and saving us money. Would definitely recommend them to anyone looking for insurance."
We responded:
"Thank you for the kind words Greg! I may be biased but we have a pretty great team 😊 it was wonderful meeting you and we look forward to taking care of you! "
Kelley Siler
January 29, 2026
5
out of
5
rating by Kelley Siler
"Needed car insurance and decided to check out State Farm. Called and spoke with Mason Gambrel. He was patient with me. Found a rate I was happy with. Will recommend him to others."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Lindsay Giles
January 14, 2026
5
out of
5
rating by Lindsay Giles
"Mason was amazing with explaining the different types of coverage and getting things! I will continue to reach out to him with all of my insurance needs!!"
We responded:
"Thank you for the fantastic review, Lindsay! We are always here to help with your insurance needs here in Erlanger. "
Paige Foster
January 9, 2026
5
out of
5
rating by Paige Foster
"Mason was such a huge help! So many agents rush through the process to make a sale but Mason actually took the time to not only compare my existing coverage but break down what each element of the policy and what we would need once we’re homeowners and why. Would recommend giving him a call over completing on your own- you won’t regret it!"
We responded:
"Great to hear your feedback, Paige! We appreciate you and so glad that you felt like your quotes were personalized."
Timothy Carlston
January 7, 2026
4
out of
5
rating by Timothy Carlston
"Great response from the people there, very friendly and helpful"
We responded:
"Thank you, Timothy! We appreciate you choosing our agency!"
Linda Layne
December 29, 2025
5
out of
5
rating by Linda Layne
"Mason Gambrel saved me a TON of money today! He was knowledgeable, efficient, friendly and made great suggestions for my coverage. He’s my new best friend and I’m putting him on my speed dial. I walked out of State Farm the absolute happiest person in the world. Thank you Mason!!"
We responded:
"Thank you Linda! So glad we are able to save you some money and provide great service! "
Carter Tuel
December 29, 2025
5
out of
5
rating by Carter Tuel
"Mason was fantastic to work with—very helpful, patient, and always quick to answer questions. I felt confident I was getting the best coverage. Highly recommend!"
We responded:
"Thank you Carter! We appreciate you choosing our agency, and look forward to taking care of you!"
Kevin Karnes
December 27, 2025
4
out of
5
rating by Kevin Karnes
"The people at this office are always helpful and friendly."
We responded:
"Thank you, Kevin! "
Tayler
December 18, 2025
5
out of
5
rating by Tayler
"Mason was great! Fast, knowledgeable, and extremely helpful throughout the entire process. He made everything easy to understand and helped me choose coverage that really fits my family’s needs. Highly recommend!"
We responded:
"Thank you for the feedback, Tayler! So happy we could help you get your life coverage set up. We look forward to taking care of you for years to come!"
Sara Eskelsen
December 16, 2025
5
out of
5
rating by Sara Eskelsen
"Loved working with these agents. They were quick to get back and was able to save money. Thank you!"
We responded:
"Thank you Sara!! Welcome to the area! "