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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Raszmann

October 29, 2026

5  out of  5
rating by Matt Raszmann
"Mason was really helpful and responsive. He was able to get quotes together the same day that significantly beat my current insurance carrier by a large amount."
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erica White

October 29, 2026

5  out of  5
rating by erica White
"Mason with Allison Hornback State farm, was Amazing!! He brought my auto insurance costs significantly down from my previous company. Saving me almost $200 monthly. Very nice and had amazing communication. Would recommend to everyone!!"
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Laura Bowen

October 28, 2026

5  out of  5
rating by Laura Bowen
"Anna is the BEST at what she does!! I feel like I’ve known her forever, even though I have never met her in person. Anna helps me at least once a month when I call, and she always follows through and calls me back with the information that I request regarding my insurance. Anna will help me find the best price for my needs, and she is very honest, so I know that I am never being taken advantage of!! I love having that type of relationship with my insurance company. Anna know’s exactly who I am, and is always to go the extra mile each time! Thank you Anna for being the BEST!!"
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Krystle Dawes

October 20, 2026

5  out of  5
rating by Krystle Dawes
"Alicen and Ann, everyone at the office has always been a fantastic bunch if people. Car clames or house repairs, I dont see me ever changeing to anyone else. Thanks for all you and your team do."
We responded:
"We really appreciate your 5-star review, Krystle!! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thank you for choosing us! - Allison"
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Carissa Vanover

October 15, 2026

5  out of  5
rating by Carissa Vanover
"Mason very courteous fast n great thank you!!!"
We responded:
"Thank you so much for the 5 stars, Carissa! We truly appreciate your feedback and are always happy to help whenever you need us.  - Allison"
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Jaidon David

October 14, 2026

5  out of  5
rating by Jaidon David
"Great service , quick and efficient!!"
We responded:
"Jaidon, thank you for the fantastic review! We’re always here to support you with your insurance needs in Florence. "
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Andrew Robinson

October 13, 2026

5  out of  5
rating by Andrew Robinson
"Mason has taken care of any question I had. Easy to work with and a good rate on insurance!"
We responded:
"Thank you for the 5-star review of Allison Hornback’s team - we really appreciate your kind words! "
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Carrie Southard

October 8, 2026

5  out of  5
rating by Carrie Southard
"Allison is the best! I bought a new car and it was so easy and quick to get my policy changed. She also keeps my rates low."
We responded:
"Thanks so much for the amazing review, Carrie! We really appreciate your support here in Erlanger. Just reach out anytime if you need us - we’re here for you! - Allison"
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Jackson “Winontko” Ontko

September 29, 2026

5  out of  5
rating by Jackson “Winontko” Ontko
"Our agent Mason was very helpful made the process super easy offered the rental insurance included with the auto which we needed was a really good price got back to us immediately with the quote it was the least painful experience that I've ever had with an insurance company and we really appreciated his help couldn't have done a better job thank you very much Mason"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our local team here in the tri-state."
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Ad K

September 29, 2026

5  out of  5
rating by Ad K
"I spoke with both Courtney and Mason, and they were both super friendly and helpful throughout the process of purchasing the auto insurance I wanted! They made everything easy and were great to work with. Highly recommend!"
We responded:
"Thank you so much for the 5 stars, Ad! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kyler Padgett

September 10, 2026

5  out of  5
rating by Kyler Padgett
"Reached out to State Farm and worked with Mason Gambrel. Easy to work with and very friendly.

He helped lower my car insurance by $150/month. Highly recommended."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Erlanger. - Allison "
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Juliea Crumes

September 10, 2026

5  out of  5
rating by Juliea Crumes
"Mason was exceptional in assisting my fiancé and I with obtaining home owners insurance. He made the entire process smooth, simple and stress-free.
Thank you, Mason for your outstanding work and for making this such a great experience."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road.  - Allison "
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Jacqui Lannon

August 7, 2026

5  out of  5
rating by Jacqui Lannon
"Ann Corbin at the State Farm office in Erlanger was great! She spent close to a hour with me reviewing my home and cars policies, going into detail and asking me very relevant questions which made a lot of sense. She was clear, concise, friendly, and knowledgeable! I have been a customer of Alison Hornback’s location for many years and its people like Ann that makes me continue to do business with State Farm!"
We responded:
"Jacqui, thank you for the kind words! We agree that Ann is awesome - so glad she was able to help you 😊 thank you for your loyalty and trust over the years! "
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Sheri Ochsner

August 5, 2026

5  out of  5
rating by Sheri Ochsner
"Mason saved me so much money on the month.
Thank you State Farm. God Bless"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thank you for choosing Allison Hornback State Farm!"
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Alex Mullins

July 30, 2026

5  out of  5
rating by Alex Mullins
"Mason helped me with getting insurance for my new home and he was great to work with! Explained everything very clearly and was very efficient."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review!  Congratulations on your new house and we look forward to helping you anytime you need us down the road.  - Allison"
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Gavin Hager

July 30, 2026

5  out of  5
rating by Gavin Hager
"Mason helped me a lot he got the process done quick and easy especially for me not knowing what I was doing and doing it for the first time, he was a great help overall amazing service!"
We responded:
"Thank you so much for the 5 stars, Gavin! We really appreciate your support. If you ever need anything, feel free to reach out anytime. - Allison"
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Ken Lawson

July 28, 2026

5  out of  5
rating by Ken Lawson
"Mason performed well with my bundle experience. Our task was a little complicated with an H06 condo policy for a landominium in an existing HOA policy. Mason worked quickly on our quote and with are happy with our results. If I were hiring an insurance agent I would start with Mason."
We responded:
"Thank you Ken! We agree, Mason is awesome! So glad he could help make things easier with your condominium policy. We appreciate your business! - Allison"
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Griffin Wyman

July 28, 2026

5  out of  5
rating by Griffin Wyman
"Moving to a new home and had to get my home insurance set up. Mason helped me with the whole process and it was super easy. He was very attentive and gave me updates as soon as he got them!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. - Allison"
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Donna Ming

July 15, 2026

5  out of  5
rating by Donna Ming
"Completed a basic insurance policy review today with Allison Hornback in Erlanger. She was thorough, personable and really helped me understand the contents of my home and auto policies. She is also well versed in life insurance and financial planning. I highly recommend Allison and her office for your insurance needs. They are extremely helpful and have always been very responsive on a daily basis."
We responded:
"Thank you Donna! I so enjoyed your visit today and appreciate you trusting us to take care of you!"
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christlynn thomas

July 14, 2026

5  out of  5
rating by christlynn thomas
"Mason was great! Everything was completed swiftly and efficiently."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ejajul Hoque

July 7, 2026

5  out of  5
rating by Ejajul Hoque
"I spoke with my State Farm agent Allison Hornback about whether they offer any free towing services. I learned that State Farm reimburses up to $300 for towing costs. State Farm has been a great support for me, and I truly appreciate their help."
We responded:
"Hi Ejajul! Thank you for the kind words and I’m so glad to hear that we were able to help take care of your tow quickly. We appreciate your business! "
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Marco Werner

July 1, 2026

5  out of  5
rating by Marco Werner
"Only but great experiences with Allison and her team. One big detail i like, that's rare these days, you actually talk to a human being when calling the office. :)"
We responded:
"Thank you for the amazing review, Marco! It is truly the goal of our team to exceed expectations - and we agree, being able to speak with a human over a bot wins every time! We appreciate your business and loyalty! - Allison"
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Tammy Gadberry

June 16, 2026

5  out of  5
rating by Tammy Gadberry
"Moved from Ohio to KY. Mason was The Best. Easiest change over I've ever done!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Allison Hornback’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger!"
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Glenda Cantwell

June 10, 2026

5  out of  5
rating by Glenda Cantwell
"Allison took the time to review and go over all my policies I currently have with State Farm, and also helped with a policy that wasn't even related to State Farm. She explained everything I had with clarity, I think it was thoughtful to revisit these policies with her to make sure I had the best coverage at the lowest price!"
We responded:
"Glenda, thank you so much for the kind words! I genuinely enjoyed meeting with you - we appreciate your business! If you ever need anything you know where to find us :) - Allison "
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Chester Delph

June 10, 2026

5  out of  5
rating by Chester Delph
"Easiest process ever. I called in and was taken care of quickly. They catered to my needs and got me an excellent quote. Thankful!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Allison"