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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyle Bleser

June 19, 2024

5  out of  5 rating by Kyle Bleser
"I recently had the pleasure of working with Owen Workman at the Allison Hornback State Farm branch, and I cannot praise his service enough. From start to finish, Owen was professional, knowledgeable, and incredibly helpful in guiding me through the process of securing car insurance. Owen's expertise was evident from our very first conversation. He took the time to thoroughly explain the different coverage options available to me, ensuring I understood the details and implications of each choice. What impressed me most was his patience; he never rushed me and answered all my questions with clarity and precision. Moreover, Owen demonstrated a genuine concern for my needs. He listened attentively to my specific circumstances and tailored a policy that provided comprehensive coverage while fitting comfortably within my budget. His dedication to finding the best solutions for his clients is truly commendable. The entire experience with Owen and the State Farm team was seamless and efficient. The paperwork was handled promptly, and Owen kept me informed at every step of the way. It was clear that he values customer satisfaction and strives to make the insurance process as stress-free as possible. I highly recommend Owen Workman and the Allison Hornback State Farm branch to anyone in need of reliable and personalized insurance services. Owen's professionalism, expertise, and exceptional customer service set a benchmark in the industry. Thank you, Owen, for your outstanding assistance—I feel confident knowing my car is in good hands with State Farm."
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Vanessa Ramirez

June 5, 2024

5  out of  5 rating by Vanessa Ramirez
"I worked with Kelsey to get my car, renters and umbrella insurance switched over and she made the whole process incredibly easy! Not only did she help me find a better rate than what I was previously paying, but she was also incredibly friendly and took the time to explain everything in depth. She has answered all of my questions quickly, and has followed through on reaching out when she says she will. I highly recommend working with this agency and Kelsey!"
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Emma Mulvey

May 30, 2024

5  out of  5 rating by Emma Mulvey
"Owen helped me out and gave me a great deal! I’ll always pick State Farm."
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Nicole Binder

May 20, 2024

5  out of  5 rating by Nicole Binder
"Allison and her team are professional and treat everyone like family. They are knowledgeable and do everything in their power to make it easy for you during any process."
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Andrew Peters

May 11, 2024

5  out of  5 rating by Andrew Peters
"Extremely responsive and helpful. Great products and options. Great text feature where I can communicate with the team by text."
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Terry Elliott

May 9, 2024

5  out of  5 rating by Terry Elliott
"I called Owen this morning after being informed that my renter's insurance had increased this year. Landlord wanted the updated declarations page immediately and Owen handled it with ease and professionalism. All interactions with the staff at Allison's office have been 1st class. Thank you."
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Anna Tillett

May 7, 2024

5  out of  5 rating by Anna Tillett
"Super nice and super friendly and super fast thank you"
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Jayna Curtis

May 3, 2024

5  out of  5 rating by Jayna Curtis
"Alison was wonderful! She explained to me exactly what was going to happen so that I could plan my life accordingly. She did a fantastic job everything was true to her word! Thanks Alison!"
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Victoria Foley

April 24, 2024

5  out of  5 rating by Victoria Foley
"Allison, was great. She called and explained everything to me and told me what would be good for me and what would not. Really appreciated her helping me through this."
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Mercia Asiedu

April 23, 2024

5  out of  5 rating by Mercia Asiedu
"Allison's team is quick and responsive. They will always work with you and provide you all the information you need to make the best decision for you. Highly recommend!"
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Rodney Glantz

April 16, 2024

5  out of  5 rating by Rodney Glantz
"Had to add a car to my policy and got it done quickly and efficiently."
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Kathy Payne

March 27, 2024

5  out of  5 rating by Kathy Payne
"Allison Hornbacks group at State Farm has always been very responsive to all of our concerns insurance needs. It’s a pleasure to deal with her office."
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Mamadou Jalloh

January 30, 2024

5  out of  5 rating by Mamadou Jalloh
"I did appreciate to come at state farm i had a good deal and the person who was taking care of me was kind to me"
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Tonya toll

January 19, 2024

5  out of  5 rating by Tonya toll
"I'm a really busy person and they were quick to remind me that I wanted them to get in touch with me so that I could come in. I was able to call and get in at a moments notice."
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Ronald Bronson

January 19, 2024

4  out of  5 rating by Ronald Bronson
"Quick and easy. Allison gave honest quotes and answered my questions. Good place to do business"
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Hannah Creech

January 19, 2024

5  out of  5 rating by Hannah Creech
"Owen was so easy to work with and was able to find us a policy that helped us save on our home & auto insurances!! So glad we found this company! Very personable & easy to talk to!"
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lora hubbard

January 19, 2024

5  out of  5 rating by lora hubbard
"I have had state farm since 2020. Owen and Lindsey are always so helpful, kind and respectful. I highly recommend if you live in northern ky and need insurance on ur vehicle, Allison Honbech's team is always on top of their game. 🎯 Thanks so much !!"
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Jason Abney

January 18, 2024

5  out of  5 rating by Jason Abney
"Quick. Simple. Affordable. Lindsey was great."
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alan beiting

January 12, 2024

5  out of  5 rating by alan beiting
"Their customer service is always quick, polite, and honest. Working with them is extremely easy and stress free!"
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Chris Frandsen

December 20, 2023

5  out of  5 rating by Chris Frandsen
"I was in need of auto/home insurance. With one phone call Allison's team got me taken care of. Great customer service!"
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Phillip Travis

November 30, 2023

5  out of  5 rating by Phillip Travis
"Allison was very helpful with setting up our insurance policies, and kept the information she presented to us concise and relevant. Highly recommend"
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James Linville

November 27, 2023

5  out of  5 rating by James Linville
"Thank you so much not only for you and your teams swiftness to helping and answering any and all questions. But just being amazing to stay on top of everything. It's much appreciated and remind me why i am a State Farm customer."
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All Work Entertainment

November 16, 2023

5  out of  5 rating by All Work Entertainment
"Very attentive, extremely helpful and best quality of all, not pushy lol! Actually saved me money."
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Brandon Rowan

October 30, 2023

5  out of  5 rating by Brandon Rowan
"One quick phone call and I had my insurance transferred from out of state (I've moved several times and this was the simplest process). Super helpful team and knowledgeable."
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Clifford Lawson

September 21, 2023

5  out of  5 rating by Clifford Lawson
"Great job keep up the good work ethics."