State Farm® Insurance Agent Allison Hornback
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Collins
February 9, 2026
"Allison and her team are extremely personable, responsive, and reliable. I highly recommend their State Farm office!"
"Thank you Andrew! It was wonderful meeting with you and Lauren for your bi-annual policy review. We appreciate you choosing our agency here in Erlanger and look forward to continuing to serve you in the future. "
Stephanie Stanton
February 8, 2026
"Was such a fast and easy experience! I felt like I got the best discounted rate for an auto + renters bundle and couldn’t be happier. Mason and Allison are the best!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Erlanger to know that you had such a wonderful experience with our team. We look forward to taking care of you!"
Jason Sheffield
February 3, 2026
"Mason was very polite and helpful in getting me the coverage I needed. Getting everything set up was quick and easy."
"Thank you Jason! So glad we were able to help you with your auto and renters insurance. Thank you for choosing our agency!"
Greg Gambrel
February 2, 2026
"Met Allison and her entire staff today. When we stopped in to shop insurance. They took care of us, increasing our coverage and saving us money. Would definitely recommend them to anyone looking for insurance."
"Thank you for the kind words Greg! I may be biased but we have a pretty great team 😊 it was wonderful meeting you and we look forward to taking care of you! "
Kelley Siler
January 29, 2026
"Needed car insurance and decided to check out State Farm. Called and spoke with Mason Gambrel. He was patient with me. Found a rate I was happy with. Will recommend him to others."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Lindsay Giles
January 14, 2026
"Mason was amazing with explaining the different types of coverage and getting things! I will continue to reach out to him with all of my insurance needs!!"
"Thank you for the fantastic review, Lindsay! We are always here to help with your insurance needs here in Erlanger. "
Paige Ledford
January 9, 2026
"Mason was such a huge help! So many agents rush through the process to make a sale but Mason actually took the time to not only compare my existing coverage but break down what each element of the policy and what we would need once we’re homeowners and why. Would recommend giving him a call over completing on your own- you won’t regret it!"
"Great to hear your feedback, Paige! We appreciate you and so glad that you felt like your quotes were personalized."
Timothy Carlston
January 7, 2026
"Great response from the people there, very friendly and helpful"
"Thank you, Timothy! We appreciate you choosing our agency!"
Linda Layne
December 29, 2025
"Mason Gambrel saved me a TON of money today! He was knowledgeable, efficient, friendly and made great suggestions for my coverage. He’s my new best friend and I’m putting him on my speed dial. I walked out of State Farm the absolute happiest person in the world. Thank you Mason!!"
"Thank you Linda! So glad we are able to save you some money and provide great service! "
Carter Tuel
December 29, 2025
"Mason was fantastic to work with—very helpful, patient, and always quick to answer questions. I felt confident I was getting the best coverage. Highly recommend!"
"Thank you Carter! We appreciate you choosing our agency, and look forward to taking care of you!"
Kevin Karnes
December 27, 2025
"The people at this office are always helpful and friendly."
"Thank you, Kevin! "
Tayler
December 18, 2025
"Mason was great! Fast, knowledgeable, and extremely helpful throughout the entire process. He made everything easy to understand and helped me choose coverage that really fits my family’s needs. Highly recommend!"
"Thank you for the feedback, Tayler! So happy we could help you get your life coverage set up. We look forward to taking care of you for years to come!"
Sara Eskelsen
December 16, 2025
"Loved working with these agents. They were quick to get back and was able to save money. Thank you!"
"Thank you Sara!! Welcome to the area! "
tayler schewene
December 16, 2025
"Mason was great and throughly helped me figure out everything needed for my policy , was a huge help and would recommend him!!"
"Thanks so much Tayler! So glad Mason took great care of you! "
Sheri Davidson
December 12, 2025
"Mason is awesome!!! He was able to help with auto insurance along with commercial insurance…not to mention helping with life insurance!!! He took the time to listen and understood our needs as a family!!! Wish I would have found him earlier!!! Thanks again!!!"
"Thanks Sheri! Appreciate you choosing us! "
Aaron Wilson
December 10, 2025
"Allison and Ann were extremely helpful in navigating my recent home insurance claim. They were very responsive, understanding, and proactive helping my claim get approved by the claims adjuster. I have been a customer for 10 years and this level of customer service and care will keep me a customer for years to come."
"Thank you Aaron! We appreciate your loyalty!"
Greg Fuller
December 9, 2025
"We’ve been with Allison Hornbeck State Farm office for quite a few years now, could not be more pleased with the service we get. Ashley is always at the ready anytime we have needed anything, from new car insurance to switching vehicles. She always provides friendly welcomed service and makes sure everything is done to our satisfaction."
"Thank you Greg! So glad to hear you have had a great experience with our office. We appreciate you!"
Lisa Marie
December 9, 2025
"They were very helpful and were sure to help me since I was in such a rush! Wonderful service!"
"Thank you Lisa! Welcome to KY and thank you for choosing our agency! "
Kudakwashe Gwenhamo
December 8, 2025
"Mason is amazing to work with! He communicates effectively which makes working with him effortless. I would definitely recommend"
"Thank you Ignatious! We are so happy you had a good experience and appreciate you choosing our agency!"
Kelli Marie
December 3, 2025
"Mason was amazing. I was able to make changes to my policy without even a phone call. Very highly recommend."
"Thank you Kelli! So glad you had a great experience with our office. We appreciate your business! "
Vortex
November 26, 2025
"Talked with Mason without having to wait. Service was great, insurance was prepared and highly recommended."
"Love that you had a great experience! Thank you for the kind words!"
mckenna holland
November 25, 2025
"Mason was great. It was so nice speaking with someone who can get everything together for you quickly. Super easy to get my needs handled, would definitely recommend!"
"Thank you, McKenna! Mason is great and we are glad to have the opportunity to earn your business! "
Lindsay Christman
November 19, 2025
"Mason Gambrel was awesome to work with! Talking to him was effortless and he was very helpful with getting me a better car insurance and renters insurance rate! Would recommend him to anyone!"
"Lindsay, we are so glad to have you back! Thank you for the kind words!"
Julie Durbin
November 19, 2025
"Allison and her team are outstanding! Great response times and very knowledgeable about policy questions. I have been a client for many years and highly recommend Allison for all of your insurance needs."
"Thank you Julie! We appreciate you trusting us."
Donna Ming
November 18, 2025
"Completed a basic insurance policy review today with Allison Hornback in Erlanger. She was thorough, personable and really helped me understand the contents of my home and auto policies. She is also well versed in life insurance and financial planning. I highly recommend Allison and her office for your insurance needs. They are extremely helpful and have always been very responsive on a daily basis."
"Thank you Donna! I so enjoyed your visit today and appreciate you trusting us to take care of you!"