State Farm® Insurance Agent Allison Hornback
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donna Ming
July 15, 2026
5
out of
5
rating by Donna Ming
"Completed a basic insurance policy review today with Allison Hornback in Erlanger. She was thorough, personable and really helped me understand the contents of my home and auto policies. She is also well versed in life insurance and financial planning. I highly recommend Allison and her office for your insurance needs. They are extremely helpful and have always been very responsive on a daily basis."
We responded:
"Thank you Donna! I so enjoyed your visit today and appreciate you trusting us to take care of you!"
christlynn thomas
July 14, 2026
5
out of
5
rating by christlynn thomas
"Mason was great! Everything was completed swiftly and efficiently."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Ejajul Hoque
July 7, 2026
5
out of
5
rating by Ejajul Hoque
"I spoke with my State Farm agent Allison Hornback about whether they offer any free towing services. I learned that State Farm reimburses up to $300 for towing costs. State Farm has been a great support for me, and I truly appreciate their help."
We responded:
"Hi Ejajul! Thank you for the kind words and I’m so glad to hear that we were able to help take care of your tow quickly. We appreciate your business! "
Marco Werner
July 1, 2026
5
out of
5
rating by Marco Werner
"Only but great experiences with Allison and her team. One big detail i like, that's rare these days, you actually talk to a human being when calling the office. :)"
We responded:
"Thank you for the amazing review, Marco! It is truly the goal of our team to exceed expectations - and we agree, being able to speak with a human over a bot wins every time! We appreciate your business and loyalty! - Allison"
Tammy Gadberry
June 16, 2026
5
out of
5
rating by Tammy Gadberry
"Moved from Ohio to KY. Mason was The Best. Easiest change over I've ever done!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Allison Hornback’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger!"
Glenda Cantwell
June 10, 2026
5
out of
5
rating by Glenda Cantwell
"Allison took the time to review and go over all my policies I currently have with State Farm, and also helped with a policy that wasn't even related to State Farm. She explained everything I had with clarity, I think it was thoughtful to revisit these policies with her to make sure I had the best coverage at the lowest price!"
We responded:
"Glenda, thank you so much for the kind words! I genuinely enjoyed meeting with you - we appreciate your business! If you ever need anything you know where to find us :) - Allison "
Chester Delph
June 10, 2026
5
out of
5
rating by Chester Delph
"Easiest process ever. I called in and was taken care of quickly. They catered to my needs and got me an excellent quote. Thankful!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Allison"
Courtney Campbell
June 3, 2026
5
out of
5
rating by Courtney Campbell
"Mason was fantastic. Not only did he do what needed to be done, he covered for my mistake. The entire proccess was easy."
We responded:
"Thanks so much for the amazing review, Courtney! We really appreciate your support here in Erlanger . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Dan Willett
June 2, 2026
5
out of
5
rating by Dan Willett
"Ann and Allison helped us so much with a roof claim. Their professionalism, guidance and caring for our issues helped so much. Because of their efforts we are State Farm clients for life!"
We responded:
"Dan, thank you for your wonderful review of State Farm Agent Allison Hornback’s Team!"
Kris McClatchie
June 2, 2026
5
out of
5
rating by Kris McClatchie
"Mason did a wonderful job setting up my insurance accounts! Great customer service!! The process was quick and simple."
We responded:
"Thank you for the amazing review, Kris! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Allison"
Katie Kottmyer
May 30, 2026
5
out of
5
rating by Katie Kottmyer
"Mason was the agent who helped me make the switch to statefarm! He helped me get the same policy I had with my previous insurance for A LOT CHEAPER. He was extremely helpful with answering all my questions. Even down to how to cancel with my old insurance. I’m so glad I made the switch and that he was there to help me along the way! Super professional! He helped get me exactly what I needed and didn’t try to oversell me on things I wouldn’t need either! Highly recommend you contact them with your insurance needs! Thank you guys so much and I look forward to having my statefarm coverage for years to come!"
We responded:
"Thank you for the amazing review, Katie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs, and I'm so glad to hear we were able to save you money while doing so. We look forward to taking care of you for years to come as well! - Allison "
James Belew
May 22, 2026
5
out of
5
rating by James Belew
"Thank you Allison and team for all your help!"
We responded:
"Thank you so much James! We appreciate your business over the years and are always here to help! - Allison"
Brady Padgett
May 19, 2026
5
out of
5
rating by Brady Padgett
"I worked with Mason and he was great. Super helpful in finding us a lower price for our home/auto policy. He answered all of our questions on coverages and helped us better understand what we were paying for. Highly recommend Mason."
We responded:
"Thank you for the amazing review, Brady! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I am glad to hear Mason was able to provide exceptional service in helping you set up your policies! - Allison"
Maddy patterson
May 13, 2026
5
out of
5
rating by Maddy patterson
"I would highly recommend calling this place for a quote! They gave me a very cheap price compared to other insurance places with me being young! They were very professional and nice!"
We responded:
"Maddy, thank you for the wonderful feedback! I am so happy that we were able to customize your coverages to fit into your budget. I appreciate your business and look forward to taking care of you! - Allison "
brian bubberman
April 30, 2026
5
out of
5
rating by brian bubberman
"Had a great experience. The representative Mason was extremely helpful and friendly!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Allison"
deekshith reddy
April 28, 2026
5
out of
5
rating by deekshith reddy
"I had a great experience working with Mason for my NNN insurance. The specific option I needed wasn’t available directly on the website, but he went out of his way to help me find and finalize the right coverage.
He was patient, knowledgeable, and made the whole process smooth and stress-free. Really appreciate his effort in getting everything done!"
We responded:
"Hi Deeshith! We are so glad we could get your Named Non Owner auto policy started and we appreciate your positive feedback. Thank you for choosing State Farm and we look forward to taking care of you for years to come! - Allison "
Kendyl Tomlin
April 20, 2026
5
out of
5
rating by Kendyl Tomlin
"Allison's team was super helpful! I worked with Mason and he quickly got me a HUGE discount on insurance he was able to take payment and complete the entire process over the phone in about 20 minutes. So worth it and the best deal I've been able to find insurance shopping. Super understanding and explained everything!"
We responded:
"Kendyl, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Allison Hornback’s Team—we are always here to help!"
drolin hill
April 16, 2026
5
out of
5
rating by drolin hill
"Mason made it so easy i was so stressed getting my insurance figured out. big weight off my shoulders so thankful 10/10"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Allison"
David Ridgely
April 15, 2026
5
out of
5
rating by David Ridgely
"Great customer service and very personable"
We responded:
"David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Allison Hornback’s Team!"
Carson Hyde
April 7, 2026
5
out of
5
rating by Carson Hyde
"Mason was extremely helpful throughout this whole process of getting my first insurance policy. As a new driver I came into insurance not knowing anything about a “policy” or the different types there were but Mason was able to go above and beyond by explaining everything throughly and in a way I was able to understand it with ease."
We responded:
"Carson, I am so happy to hear that my team was able to help you get your first auto insurance policy set up with ease! We hope to earn your loyalty for years to come. Stop in, text, call, or email us if you ever need anything ☺️ - Allison"
Leo Krueger
April 1, 2026
5
out of
5
rating by Leo Krueger
"Great experience. Mason was very helpful and fast with everything! I would definitely recommend."
We responded:
"Thank you for the amazing review, Leo! It is truly the goal of our team to exceed expectations when it comes to all insurance needs! - Allison "
Jen Scheben
April 1, 2026
5
out of
5
rating by Jen Scheben
"Great customer service and very personable."
We responded:
"Jen, thank you so much for the 5-star rating! We appreciate your business and loyalty to State Farm and our agency here in Erlanger! - Allison "
Ryan Park
April 1, 2026
5
out of
5
rating by Ryan Park
"Mason was a great help today! Highly recommend!"
We responded:
"Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Allison"
Kayla Merila
March 31, 2026
5
out of
5
rating by Kayla Merila
"I had an amazing experience getting my insurance through State Farm, thanks to Mason. He was incredibly attentive, took the time to understand exactly what I needed, and found me the best possible rates and discounts. I really appreciate his help and highly recommend him to anyone looking for a great insurance agent!"
We responded:
"Kayla, thank you for your wonderful review of State Farm Agent Allison Hornback’s Team! We appreciate your feedback and are happy to help you with your auto insurance needs here in Florence. We are right around the corner if you ever need to anything! - Allison "
Andrew Koors
March 24, 2026
5
out of
5
rating by Andrew Koors
"Mason was extremely helpful and answered all of my questions. Would recommend to anyone."
We responded:
"Andrew, it is a pleasure to hear what a wonderful experience you have had with Mason! We are happy to be your local insurance agent here in Northern KY and look forward to taking care of you! - Allison"